1. Introduction
This Privacy Policy explains how JackpotBet-Can.com (“we”, “our”, “us”) collects, uses, discloses, and protects your personal information when you access or use our website and related services (the “Services”).
We are committed to protecting your privacy and handling your information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using our website.
2. Information We Collect
We may collect the following categories of personal information:
Identity Information: name, date of birth, address, and contact details (email, phone number).
Verification Data: identity and address verification documents as required under KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations.
Financial Information: payment method details, deposit and withdrawal data, transaction history.
Gaming and Transaction Data: betting activity, game preferences, win/loss history.
Technical Information: IP address, browser type, device identifiers, operating system, geolocation data, and site usage analytics.
Behavioral Information: website interactions, preferences, time spent, and communication history.
Cookies and Tracking Data: collected via browser cookies and similar technologies (see Section 5).
3. How We Use Your Information
Your personal data may be used for the following purposes:
To register and manage your account.
To verify your identity and legal gambling age.
To process deposits, withdrawals, and betting transactions.
To comply with KYC/AML and other regulatory obligations.
To enhance website performance and user experience.
To provide customer support and service updates.
To send promotional messages and special offers (if you opt in).
To perform analytics and improve our products.
To ensure website and system security.
4. Sharing and Disclosure of Information
We may share your information only when necessary and for lawful purposes, including:
Service Providers: trusted third parties such as payment processors, identity verification partners, and hosting services.
Regulatory Authorities: in compliance with gambling, tax, and anti-money laundering regulations.
Legal Requirements: when disclosure is required by law, subpoena, or court order.
Corporate Transactions: in case of merger, acquisition, or business transfer.
With Your Consent: for specific marketing or partnership programs.
We never sell your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Keep you logged in and secure your account.
Remember your preferences and settings.
Analyze traffic and website usage.
Deliver personalized content and targeted advertising.
Prevent fraudulent activities.
You can adjust cookie settings through your browser at any time. Please note that disabling cookies may limit some site features.
6. Data Retention
We retain personal data only as long as necessary to:
Fulfill the purposes outlined in this policy.
Comply with applicable legal, regulatory, and tax obligations.
Typically, financial and verification data are retained for 5–7 years after account closure or your last transaction, as required by Canadian regulations. Once data are no longer required, we securely delete or anonymize them.
7. Data Security
We implement robust technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.
This includes:
Encryption of sensitive data;
Secure data transmission (SSL/TLS);
Restricted access to authorized staff only;
Regular security audits and monitoring.
However, no system can guarantee absolute security, and you acknowledge that online transmissions involve inherent risks.
8. Age and Responsible Gaming
Our Services are available only to individuals who meet the legal gambling age in their province or territory (18 or 19 years old, depending on the region).
We reserve the right to verify your identity and age before granting access to our gambling products.
9. Your Privacy Rights
Under PIPEDA and provincial privacy laws, you have the right to:
Access the personal data we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your data (subject to legal obligations).
Withdraw consent for marketing communications at any time.
Know how and why your information is collected and shared.
To exercise your rights, contact us at the details provided below.
10. International Data Transfers
Your information may be processed or stored outside of Canada, including by service providers in other jurisdictions.
In such cases, we ensure that contractual and technical safeguards are in place to maintain a level of data protection equivalent to Canadian privacy standards.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices.
Any updates will be posted on this page with a revised “Last Updated” date.
If changes are significant, we will notify you via email or an on-site notice.
